Privacy Policy

Nigima, Privacy Policy

We understand that protecting your personal information is important. This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us when providing our web/mobile application Services to you. In this Privacy Policy we, us or our means Wizer General Inc.

Personal information:

Is information or an opinion, whether true or not and whether recorded in a material form or not, about an individual who is identified or reasonably identifiable.

Sensitive information

• is a sub-set of personal information that is given a higher level of protection. Sensitive information means information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information or biometric information.

• The information we collect.

Personal information

• The types of personal information we may collect about you include:

• • your name;

  • your contact details, including email address, delivery address, street address and/or telephone number;

  • your gender;

  • your age and/or date of birth;

  • your credit card or payment details (through our third party payment processor);

  • your preferences and/or opinions;

  • information you provide to us through customer surveys;

  • details of products and services we have provided to you and/or that you have enquired about, and our response to you;

  • your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour;

  • information about your device including your device ID, OS, versions, etc;

  • information about your access and use of our Services, including through the use of Internet cookies, your communications with our online Services, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider;

  • additional personal information that you provide to us, directly or indirectly, through your use of our Services, associated applications, associated social media platforms and/or accounts from which you permit us to collect information; and

  • any other personal information requested by us and/or provided by you or a third party.

Sensitive information

We do not actively request sensitive information about you. If at any time we need to collect sensitive information about you, unless otherwise permitted by law, we will first obtain your consent and we will only use it as required or authorised by law.

• How we collect personal information

• We collect personal information in a variety of ways, including:

• • Directly: We collect personal information which you directly provide to us, including when you download our mobile application, make an order, register for an account, through the ‘contact us’ form on our mobile application or when you request our assistance via our mobile application, email or over the telephone.

  • Indirectly: We may collect personal information which you indirectly provide to us while interacting with us, such as when you use our mobile application, in emails, over the telephone and in your online enquiries.

  • Third parties: We collect personal information from third parties, such as details of your use of our website from our analytics and cookie providers and marketing providers. See the “Cookies” section below for more detail on the use of cookies.

• Collection and use of personal information

Personal information

We may collect, hold, use and disclose personal information for the following purposes:

• to enable you to access and use our Services, including to provide you with a login;

• to provide our Services to you, including to dispatch and deliver products to you and to process any refunds on products;

• to enable you to access and use our associated applications;

• to contact and communicate with you about our Services;

• for internal record keeping, administrative, invoicing and billing purposes;

• for analytics, market research and business development, including to operate and improve our Services, associated applications;

• to run promotions, competitions and/or offer additional benefits to you;

• for advertising and marketing, including to send you promotional information about our products and services and information that we consider may be of interest to you;

• to comply with our legal obligations and resolve any disputes that we may have;

• if you have applied for employment with us; to consider your employment application;

• if otherwise required or authorized by law.

Disclosure of personal information to third parties

We may disclose personal information

• third party service providers for the purpose of enabling them to provide their services, to us, including (without limitation) IT service providers, data storage, web-hosting and server providers, debt collectors, couriers, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators;

• our employees, contractors and/or related entities;

• our existing or potential agents or business partners;

• sponsors or promoters of any promotions or competitions we run;

• anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred;

• courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;

• courts, tribunals, regulatory authorities and law enforcement officers, as required or authorized by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights;

• third parties to collect and process data, such as Google Analytics (To find out how Google uses data when you use third party websites or applications, please see www.google.com/policies/privacy/partners or any other URL Google may use from time to time), Facebook Pixel, Apple Analytics (To find out how Apple uses data please see https://support.apple.com/en-us/HT210682) or other relevant analytics businesses;

• any other third parties as required or permitted by law, such as where we receive a subpoena.